En:Participation and costs - Versionsgeschichte

IsabellaTeodori: /* International shipping */

2024-10-10T13:43:46Z

International shipping

← Older revision		Revision as of 15:43, 10 October 2024
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	===International shipping ===		===International shipping ===
	Unfortunately, it is not possible for us to maintain all international prices for all 3 carriers, all countries and all shipping options (express, return etc.) in a sustainable and clear manner. This would be a disproportionate effort. Therefore, in the first step, the domestic normal price is calculated and then (i.e. quite possibly in a later monthly statement) the difference to the actual price. For calculation purposes, use the price ~~enquiry~~ in the ~~programme~~ before creating the mark.		Unfortunately, it is not possible for us to maintain all international prices for all 3 carriers, all countries and all shipping options (express, return etc.) in a sustainable and clear manner. This would be a disproportionate effort. Therefore, in the first step, the domestic normal price is calculated and then (i.e. quite possibly in a later monthly statement) the difference to the actual price. For calculation purposes, use the price inquiry in the program before creating the mark.
	Please note that you may incur additional costs, especially for [[shipping abroad]], and that a correct address is essential for successful delivery.		Please note that you may incur additional costs, especially for [[shipping abroad]], and that a correct address is essential for successful delivery.

IsabellaTeodori: /* Express shipping */

2024-10-10T13:40:34Z

Express shipping

← Older revision		Revision as of 15:40, 10 October 2024
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	===Express shipping===		===Express shipping===
	Express shipping is possible with our UPS and DPD conditions. With DPD, express shipping only works within Germany, but with UPS it also works in Europe. The express prices are higher than the basic price. Please use the price request in the ~~programme~~ before creating the stamp.		Express shipping is possible with our UPS and DPD conditions. With DPD, express shipping only works within Germany, but with UPS it also works in Europe. The express prices are higher than the basic price. Please use the price request in the program before creating the stamp.

	'''Express Options UPS'''		'''Express Options UPS'''

IsabellaTeodori: /* Costs for participation in the parcel stamp service */

2024-10-10T13:39:42Z

Costs for participation in the parcel stamp service

← Older revision		Revision as of 15:39, 10 October 2024
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	⇒ The <u>damage handling</u> is always carried out by DHL directly with the contractual partner, i.e. you.<br>		⇒ The <u>damage handling</u> is always carried out by DHL directly with the contractual partner, i.e. you.<br>
	⇒ <u>Collection:</u> For this, it is necessary that you contact DHL directly and make a collection arrangement. Depending on the arrangement made for collections, the winegrower must register the collections with DHL or a standard collection has been agreed between the two. <br>		⇒ <u>Collection:</u> For this, it is necessary that you contact DHL directly and make a collection arrangement. Depending on the arrangement made for collections, the winegrower must register the collections with DHL or a standard collection has been agreed between the two. <br>

	~~==Costs for participation in the parcel stamp service==~~
	The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).

	=== Connection-service ===		=== Connection-service ===

IsabellaTeodori: /* Accounting of the ordered stamps */

2024-10-10T13:38:03Z

Accounting of the ordered stamps

← Older revision		Revision as of 15:38, 10 October 2024
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	==Accounting of the ordered stamps==		==Accounting of the ordered stamps==
	You can create each stamp at favourable wholesale options. The billing of your created parcel stamps takes place automatically via your ~~Weinbau-online~~ account directly at the end of the month, a bank transfer is not necessary. Unfortunately, depending on the carrier, there are generally many reasons for subsequent charges, which, by the way, are usually also shown on a later invoice than the costs of the original brand, making it more difficult to follow up.		You can create each stamp at favourable wholesale options. The billing of your created parcel stamps takes place automatically via your Winestro account directly at the end of the month, a bank transfer is not necessary. Unfortunately, depending on the carrier, there are generally many reasons for subsequent charges, which, by the way, are usually also shown on a later invoice than the costs of the original brand, making it more difficult to follow up.

	For price calculation, please use the '''Price request''' in the mask for creating the marks!		For price calculation, please use the '''Price request''' in the mask for creating the marks!

IsabellaTeodori: /* Costs for participation in the parcel stamp service */

2024-10-10T13:37:04Z

Costs for participation in the parcel stamp service

← Older revision		Revision as of 15:37, 10 October 2024
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	==Costs for participation in the parcel stamp service==		==Costs for participation in the parcel stamp service==
	The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).		The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).

			=== Connection-service ===
			The connection service costs a one-off fee of EUR 75. This includes the creation of your accounts with Shipcloud and DPD, the configuration of the basic settings of your shipping management (more on this under [[Shipcloud settings]]) and an approx. 45-minute intensive group training course on the use and creation of parcel labels. If you prefer an individual 1:1 training, the total cost is 150,- EUR.

			Important note: Participation in the training course is '''mandatory''' so that all participants in the parcel label service
			start with the same level of knowledge and to keep our support costs in this area as low as possible,
			so that we can continue to offer the interface without a monthly basic fee.

	==Accounting of the ordered stamps==		==Accounting of the ordered stamps==

IsabellaTeodori: /* Connection service */

2024-10-10T13:33:44Z

Connection service

← Older revision		Revision as of 15:33, 10 October 2024
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	==Costs for participation in the parcel stamp service==		==Costs for participation in the parcel stamp service==
	The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).		The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).

	~~===Connection service===~~
	The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[en:Shipcloud-Settings]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.

	~~Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service~~
	~~start with the same level of knowledge and to keep our support costs in this area as low as possible,~~
	~~so that we can continue to offer the interface without a basic monthly fee.~~

	==Accounting of the ordered stamps==		==Accounting of the ordered stamps==

IsabellaTeodori: /* Connection service */

2024-10-10T13:00:36Z

Connection service

← Older revision		Revision as of 15:00, 10 October 2024
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	===Connection service===		===Connection service===
	The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[en:Shipcloud Settings]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.		The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[en:Shipcloud-Settings]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.

	Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service		Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service

IsabellaTeodori: /* Connection service */

2024-10-10T12:59:21Z

Connection service

← Older revision		Revision as of 14:59, 10 October 2024
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	===Connection service===		===Connection service===
	The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[Shipcloud Settings]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.		The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[en:Shipcloud Settings]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.

	Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service		Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service

IsabellaTeodori: /* Connection service */

2024-10-10T12:59:08Z

Connection service

← Older revision		Revision as of 14:59, 10 October 2024
Line 61:		Line 61:

	===Connection service===		===Connection service===
	The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[Shipcloud ~~settings~~]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.		The connection service by our team includes the basic settings of your shipping management according to your wishes (keyword branding and tracking emails) and a 20-40 minute intensive training on the use and creation of the parcel labels. Find out more under [[Shipcloud Settings]]. The connection service costs 75 euros once if you take part in a group training, or 150 euros if you want to receive individual training 1 to 1.

	Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service		Important note: Participation in the training is '''compulsory''', so that all participants of the parcel stamp service

IsabellaTeodori: /* Minimum monthly purchase */

2024-10-10T12:58:06Z

Minimum monthly purchase

← Older revision		Revision as of 14:58, 10 October 2024
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	==Costs for participation in the parcel stamp service==		==Costs for participation in the parcel stamp service==
	The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).		The interface to Shipcloud is included free of charge in all Winestro packages. After activation, you only pay the parcel prices (and any additional charges due to bulky goods, extra weight > 32kg, address corrections, returns due to incorrect address, foreign shipping, tolls, security charges. You can find more information under [[Billing information]]. Please read urgently before making a complaint).

	~~===Minimum monthly purchase===~~
	~~The '''only exception''' to this concerns customers who '''create less than 2 parcel stamps in a month from 3 months after registration'''.~~
	Since the creation of new accounts represents an expense on the part of our cooperation partners and we have ongoing costs per account, there is a monthly minimum purchase of € 10 or 2 parcel labels from this point on. All customers who have not created at least 2 parcel labels in one month will automatically be charged the minimum purchase amount of €10 net.

	If you still have old tokens and want to use them up first, you can do so conveniently: you only need to create 2 of the required tokens per month via Weinbau-online so that your interface remains free of charge. Even if you have miscalculated and do not want to use our service after all: At least let us know via help ticket or e-mail! We can cancel the service for you at any time (even temporarily and already after participation in the connection service, see below). Only then will there be no costs for you if you do not create any marks! Re-registration is possible at any time.

	===Connection service===		===Connection service===