En:Customer list: Difference between revisions

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|''How to find this page:'''  
|''How to find this page:'''  
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|[[Image:Customers_big.png]]
|[[Image:Kunden_big.png]]
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| customer list
| customer list
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[[File:Kundenliste 2019.png|miniature|Overview of customer]]
The customer list shows you all your customers with the most important information and their current status. You can also search or filter the list to find the right customer more quickly.




The customer list gives you your customers with the most important information as well as their current status. You can also search or filter the list specifically in order to find the right [[customer index card | customer]] more quickly.
=== Status of the customer ===


In the left-hand column, you can get a quick overview and see whether there are any unfinished orders for one of your customers.
Unfinished orders are signaled to you as follows <i class="far fa-exclamation-square navFont nr fa-2x" style="color:#C60005"></i>.
If there are no unfinished orders, the following icon appears accordingly <i class="far fa-check-square navFont ng fa-2x" style="color:#029203"></i>.
  Note: Both icons are clickable and an overview opens with all orders belonging to the customer.
  Here you have the option of checking which order is unfinished and editing it directly.
  Tip: Open the list e.g. by clicking on the middle mouse button (or right-click: open in new tab) to open it in a new window.
=== Customer data ===
In the top right-hand box (see image), you can [import https://www.winestro.wiki/index.php?title=Kundenliste#Kundendaten_importieren] <i class=“far fa-file-import navFont nb fa-2x” style=“color:#043149”></i>, [export https://www.winestro.wiki/index.php?title=Kundenliste#Kundendaten_exportieren] <i class=“far fa-file-export navFont nb fa-2x” style=“color:#043149”></i> and create a [[en:New Customer | new customer]] <i class="far fa-plus-square navFont ng fa-2x" style="color:#029203"></i>.
=== Options for individual customers ===
In the lower right box (see picture) you can edit customer data directly
<i class=“far fa-edit navFont ny fa-2x” style=“color:#b56200”></i>, view the [[en:Customer-Card | Customer index]] <i class=“fas fa-search navFont nb fa-2x” style="color: #064C73“></i>, create a [[en:New order | new order]] for this customer <i class=”far fa-file-plus navFont ng nb fa-2x“ style=”color:#029203“></i>, jump to the customer's last order <i class=”far fa-clipboard-list-check navFont nb fa-2x“ style=”color: #043149“></i>, write an email to the customer <i class=”far fa-envelope navFont nb fa-2x“ style=”color: #043149“></i>, create a parcel label for the customer <i class=”far fa-box navFont ny fa-2x“ style=”color:#b56200“></i>, upload customer files <i class=”far fa-save navFont nb fa-2x“ style=color:#064C73”></i>.


== The search function ==
== The search function ==
[[Datei:Kundensuche.png|500px|thumb|right|Overview of the relevant fields for the search function]]
The default setting is to search all data fields first - but you can make the search even more precise and narrow it down as described below. This will give you fewer possible hits in your search.
=== 1. Customer roles ===
Here you can filter for certain assigned roles such as [[Employee | Employee]], [[en:New customer#Supplier|Suppliers]], [[en:New customer#Producer| Producers]] and [[Export agent | Export agents]], [[en:New customer#Lessor| Lessor]] and [[Commissions|Commission recipient]].
=== 2. Filter search fields ===
Here you can restrict the search to very specific fields. For example, you can only search for first names, telephone numbers or e-mail addresses and hide all other information. As soon as you remove the search restriction, all data fields are queried. You can remove the search restriction by setting the drop-down menu back to '''All fields'''.
=== 3. Search field ===
In many areas of the program, you have the option of searching for specific entries. To do this, type into the search field and enter any search term (e.g. the surname). The program will then show you all hits that match the keyword. It is also an intelligent search function, so you only have to enter the first few letters of a search term to find the desired entry.
Example: You want to search for a Max Mustermann from Koblenz. It is sufficient if you only enter parts of the search term. For example: Ma Mu Kobl, or Max Must or Must Kob.
If a search gives you only one result, you can open the desired customer file directly by clicking on '''ENTER'''.


As soon as you make an entry in the search field, the search starts automatically. Now you will only be shown the customers who match your search query. You can search for a wide variety of entries, such as names, telephone numbers or places. It is also possible to search for incomplete words.  
=== 4.Search in ===
In this area you can decide in which categories the search should take place. For example, you can decide to search for customers only or also for contact persons or delivery addresses.


The search can also be filtered. For example, you can search only for a customer number or only for a postcode; the other fields of the customer file are ignored. By ticking the box ''old'', customers who are marked as deadbeats are also included in the search.
=== 5. Status ===
[[Datei:Suchfeld Kunden.jpg|miniatur|Kundensuche]]
Decide whether you only want to search active customers or whether your search should also include [[[En:Deadbeats /Old Customer|Old Customers]].


'''Beispiel'''
=== 6. Further search options ===
To make your search even more precise, you can also select your customer search according to specific customer groups, price groups or customer selections.


Sie wollen nach einem Max Mustermann aus Koblenz suchen. Es reicht aus, wenn Sie nur Teile des Suchbegriffs eingeben. Zum Beispiel: Ma Mu Kobl, oder Max Must oder Must Kob.
=== 7. Change sorting ===
You can sort the list by clicking on the corresponding arrows. Here you can sort in ascending or descending order by customer number, company name, customer name and telephone number.


Gibt Ihnen eine Suche nur noch ein Ergebnis an, können Sie mit einem Klick auf '''ENTER''' direkt die gewünschte Kundenkartei öffnen.


== Sortierung ändern ==
== Import customer data ==
Read the article on [[Kundendatenimport]].


Die Sortierung der Liste können Sie im entsprechenden Dropdown Menü auswählen und durch den Button ''sortieren'' ausführen.


== Kundendaten importieren ==
== Export customer data ==
Bitte lesen Sie den Artikel [[Kundendaten-Import]]
Click on <i class=“far fa-file-export navFont nb fa-2x” style=“color:#043149”></i> to download the entire customer list in CSV format. This file can be edited with Excel or OpenOffice.


== Kundendaten exportieren ==
  Note: Please note that the formatting of the export customer list is not identical to the import customer list.
Mit einem Klick auf <i class="fas fa-file-export navFont nb fa-2x" style="color:#064C73"></i> erhalten Sie ihre gesamte Kundenliste als Download im .csv-Format. Diese Datei können Sie mit Excel oder OpenOffice bearbeiten.


== Häufige Fragen und Probleme ==
== Frequently asked questions and problems ==


===Ich finde einen Kunden nicht===
===I cannot find a customer===
If you are looking for a particular customer that you know you have created and it does not appear here, you should put a tick in ''old''. This means that the search will now also take into account your deadbeats.
If you are looking for certain customers that you know you have created and they do not appear here, you should select ''Customers and partial corpses'' in the '''Status''', as the customer may be listed as a partial corpse.


===Can I also import my data into Outlook?===
===Can I also import my data into Outlook?
The import into Outlook should be possible, but since Weinbau-online is not installed directly on your PC, the direct import is not possible. The indirect import, however, is quite simple. Proceed as follows (latest Office):
It should be possible to import into Outlook, but as Winestro.Cloud is not installed directly on your PC, direct import is not possible. However, indirect import is quite simple. Proceed as follows (latest Office):


- Export all customers by clicking on the blue arrow in the top left-hand corner of the list.
- export all customers via the blue arrow at the top left of the list


(Depending on the version, an error message may appear in Outlook. In this case, open the list in Excel and save (File / Save As) it as "CSV for Macintosh" (comma separated)).
(Depending on the version, an error message from Outlook may appear here. In this case, open the list in Excel and save it (File / Save as) as “CSV for Macintosh” (comma-separated).


1) In your Outlook, go to ''File'' in the upper left corner.
1) In Outlook, go to ''File'' at the top left


2) Go to ''Open and Export''.
2) Go to ''Open and export''


3) Click on ''Import / Export''.
3) Click on ''Import / Export''


4) Select "Import from other programs or files".
4) Select ''Import from other programs or files''


5) Select "Separated values".
5) Select ''Delimited values''


6) Select the file and make a field assignment if necessary.
6) Select the file and make a field assignment if necessary


7) Now simply confirm everything else
7) Now simply confirm everything else


We also offer [https://www.winestro.wiki/index.php?title=Office-365/Outlook_Integration | Office-365/Outlook integration], which synchronizes your emails, Outlook contacts and much more with Winestro.Cloud.


[https://support.office.com/de-de/article/Importieren-von-Kontakten-in-Outlook-bb796340-b58a-46c1-90c7-b549b8f3c5f8| Here] again in pictures.
[https://support.office.com/de-de/article/Importieren-von-Kontakten-in-Outlook-bb796340-b58a-46c1-90c7-b549b8f3c5f8| Here] once again in pictures.

Latest revision as of 10:43, 5 November 2024

How to find this page:'
Kunden big.png
customer list

The customer list shows you all your customers with the most important information and their current status. You can also search or filter the list to find the right customer more quickly.


Status of the customer

In the left-hand column, you can get a quick overview and see whether there are any unfinished orders for one of your customers. Unfinished orders are signaled to you as follows . If there are no unfinished orders, the following icon appears accordingly .

 Note: Both icons are clickable and an overview opens with all orders belonging to the customer.
 Here you have the option of checking which order is unfinished and editing it directly. 
 Tip: Open the list e.g. by clicking on the middle mouse button (or right-click: open in new tab) to open it in a new window.

Customer data

In the top right-hand box (see image), you can [import https://www.winestro.wiki/index.php?title=Kundenliste#Kundendaten_importieren] , [export https://www.winestro.wiki/index.php?title=Kundenliste#Kundendaten_exportieren] and create a new customer .

Options for individual customers

In the lower right box (see picture) you can edit customer data directly , view the Customer index , create a new order for this customer , jump to the customer's last order , write an email to the customer , create a parcel label for the customer , upload customer files .

The search function

Overview of the relevant fields for the search function

The default setting is to search all data fields first - but you can make the search even more precise and narrow it down as described below. This will give you fewer possible hits in your search.

1. Customer roles

Here you can filter for certain assigned roles such as Employee, Suppliers, Producers and Export agents, Lessor and Commission recipient.

2. Filter search fields

Here you can restrict the search to very specific fields. For example, you can only search for first names, telephone numbers or e-mail addresses and hide all other information. As soon as you remove the search restriction, all data fields are queried. You can remove the search restriction by setting the drop-down menu back to All fields.

3. Search field

In many areas of the program, you have the option of searching for specific entries. To do this, type into the search field and enter any search term (e.g. the surname). The program will then show you all hits that match the keyword. It is also an intelligent search function, so you only have to enter the first few letters of a search term to find the desired entry.

Example: You want to search for a Max Mustermann from Koblenz. It is sufficient if you only enter parts of the search term. For example: Ma Mu Kobl, or Max Must or Must Kob.

If a search gives you only one result, you can open the desired customer file directly by clicking on ENTER.

4.Search in

In this area you can decide in which categories the search should take place. For example, you can decide to search for customers only or also for contact persons or delivery addresses.

5. Status

Decide whether you only want to search active customers or whether your search should also include [[[En:Deadbeats /Old Customer|Old Customers]].

6. Further search options

To make your search even more precise, you can also select your customer search according to specific customer groups, price groups or customer selections.

7. Change sorting

You can sort the list by clicking on the corresponding arrows. Here you can sort in ascending or descending order by customer number, company name, customer name and telephone number.


Import customer data

Read the article on Kundendatenimport.


Export customer data

Click on to download the entire customer list in CSV format. This file can be edited with Excel or OpenOffice.

 Note: Please note that the formatting of the export customer list is not identical to the import customer list.

Frequently asked questions and problems

I cannot find a customer

If you are looking for certain customers that you know you have created and they do not appear here, you should select Customers and partial corpses in the Status, as the customer may be listed as a partial corpse.

===Can I also import my data into Outlook? It should be possible to import into Outlook, but as Winestro.Cloud is not installed directly on your PC, direct import is not possible. However, indirect import is quite simple. Proceed as follows (latest Office):

- export all customers via the blue arrow at the top left of the list

(Depending on the version, an error message from Outlook may appear here. In this case, open the list in Excel and save it (File / Save as) as “CSV for Macintosh” (comma-separated).

1) In Outlook, go to File at the top left

2) Go to Open and export

3) Click on Import / Export

4) Select Import from other programs or files

5) Select Delimited values

6) Select the file and make a field assignment if necessary

7) Now simply confirm everything else

We also offer | Office-365/Outlook integration, which synchronizes your emails, Outlook contacts and much more with Winestro.Cloud.

Here once again in pictures.