En:Customer groups and selections
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Benefits of customer groups
Customer groups help you to sort and group customers. This may be of interest to you if, for example, you want to address letters to specific customer groups or carry out statistical evaluations. Compared to the selection, the customer groups are static entities, as explicit and manual' customers are added or removed from the group.
Create a customer group
overview customer groups
To get to the customer groups select: Customer - Groups - Customer groups. There you will see a list of the customer groups you have created.
Here you can edit the customer groups, view the members, export any group or delete it. You can find out about the function of the symbols from the Symbolliste or by hovering over the symbols with the mouse. You can also filter by “All groups”, “Active groups” and “Old groups” at the top right.