En:Booking Order

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Basics

A room order is essentially a regular order with some special features. An order automatically becomes a room order when the booking calendar is opened with this order or when a room item is added to the respective order. Please read the corresponding article on Rooms & Services beforehand Zimmer.

Adding a Room

A room can be added either through the booking calendar (recommended) or manually, like a regular item. The associated services will then be automatically entered into the booking with the rates stored in the service.

To access the booking calendar, create a new order for a customer and click the icon. The booking calendar will automatically open, allowing bookings for any period for the customer to be entered. The exact procedure can be found in the entry for the booking calendar.

Editing Room Bookings

Editing options for the room item in the order

Click the pencil icon to edit, as you would in a regular order. Here you will see a separate line for the room settings. Please note that you can only change the number of rooms via the date field, as errors may occur if the number of nights does not match the arrival and departure dates. Additionally, the actual number of arriving guests can be recorded.

Note: click here (YouTube-Video),if you want to learn more about room booking.

• Room booking: Here you can change the arrival and departure dates and thus the booking period, as well as the number of people (e.g., if a baby cot is requested).
• 1st line of the receipt: This usually contains the item name.
• 2nd line of the receipt: Can be used for room numbers or additional information.
• Internal notes field: Notes in this field do not appear on printed receipts and/or invoices.
• Price: Price groups (if set) can be selected here – if a checkbox for special price is checked, any amount can be entered in the price field.
• Quantity: This field can only be edited for services. For rooms, please observe the above note.
• Discount: A discount can only be entered here as a percentage.

Please note: Changing the room will automatically adjust the associated services. Any data entered may be lost. Always adjust the room data first and then the service data!

Settings in the Order

In the "Settings" tab, you can disable the designation of the order as a room order. This will ensure that the order no longer appears in the corresponding lists. The checkbox for "Room Booking" is automatically checked as soon as you attach a room to an order. Additionally, there is an option to change the status. This will automatically adjust in the booking calendar.

Status of a Booking

The status can be set in the settings or directly in the Buchungskalender

Note: click here(YouTube-Video),if you want to learn more about changing the status of a booking.

Status Options:

• Inquiry (gray)
• Reservation (yellow)
• Booking (green)
• Checked In (blue)
• Checked Out (turquoise)
• Canceled (orange)