En:Delete Customer

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Kunden big.png
customer index card

Requirements

You can only delete customers in Weinbau-online if they have already been marked as deadbeats. As soon as the customer is marked as a dead body, this icon appears next to the icon to make the customer active again Karteiliche Icon orange.PNG, this icon to delete customers permanently Rote Mülltonne Icon.PNG. If you click on this icon, the question appears each time whether you really want to delete the customer. This prevents you from accidentally deleting important data. If the customer is deleted, his data will not only be removed from the customer file but also from all orders you have issued to the customer concerned.

Delete customers permanently

Why customers should not be permanently deleted

Customers are usually hidden and not deleted, as this way all information (orders etc.) is retained.

We therefore always recommend that customers are not permanently deleted, as otherwise they are also separated from former orders, which leads to the creation of a default customer who has made a very large turnover, but who never existed. In the next step, this leads to a possible statistical evaluation being falsified.

When and how customers are finally deleted

Of course there are situations in which customers have to be deleted. One reason for this could be data protection, which should of course be taken into account.

If the customer information is to be removed for data protection reasons, you can go to -Finally delete- Rote Mülltonne Icon.PNG in the carpool. This will leave an empty customer in the carpool oak. (Otherwise all assignments would be lost!) We recommend that you always choose the first option, if possible, so that carpools form and the assignment of customers and articles remains.